Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
February 3, 2026
How To Choose The Right Business Mobile Provider
Running a business in today’s digital landscape means staying connected is non-negotiable. Whether you’re a sole trader answering emails on the.
January 2, 2026
The 5-Minute Mobile Plan Review: Is Your Business on the Right Tariff?
The start of a new year is the perfect time to take a fresh look at your business mobile setup. Your.
November 4, 2025
Aerial Direct Hits 200,000 Connections
Fareham, UK – October 29, 2025 – Aerial Direct, a leading UK provider of broadband and telecom solutions, has reached a.
Trusted by our customers
Outstanding
The service I have received from Aerial Direct and, in particular, recently, their representative Amanda, has been outstanding. In my experience the work of this company and its members is consistently professional, diligent, attentive and courteous. I cannot recommend it highly enough.
Nic Garnett
2 hours ago
Quick and efficient to resolve the…
Quick and efficient to resolve the problem. Thank you
Vanessa
2 hours ago
Excellent job, outstanding customer service
Georgi Kotsov has done a great job. He showed a very positive attitude towards me as a customer. Georgi has been extremly commited to provide me with the best offer. He applied a crytal clear comminucutaion, what I found very important.
Roland
3 hours ago
Proper service
Quick, efficient and courteous service.
Mr. Wells
4 hours ago
She was perfect and the situation very…
She was perfect and the situation very well
Collins
4 hours ago
very helpful made sure phone sorted…
very helpful made sure phone sorted thank u
customer
5 hours ago
Prompt efficient and very polite service
Prompt efficient and very polite service over a difficult issue. It was a pleasure to do business with Aerial
Mr Brian Dixon
1 day ago
Easy to deal with
Simple issue, simply dealt with. I had an issue with my account, the team were brilliant at checking the details and getting sorted as quickly as possible.
customer
1 day ago
Great fast service
Great fast service, and helpful advice to keep bills low. Worth all 5 stars.
Joseph
1 day ago
Very happy
Very happy. Always helpful and friendly staff and always willing to help out when there is a problem – which is rare. Only two in the ~4-5 years i have been with them. You can even get through to them quickly when necessary.
Rachael Horner
1 day ago
The lady was very polite and listened…
The lady was very polite and listened to you
MISS C WHIFFIN
1 day ago
Was quick to respond and solve my query
Was quick to respond and solve my query
Lorraine Pinkney
1 day ago
air time problem
solved my problem with 02 very quickly. much appreciated
Robert
1 day ago
Unexpected large bill
I received an exceptionally large bill due to 6 days without internet when moving house. When rang to query, was understood and helped immediately. Bill was waived and the member of staff rang a relieved and delighted
Joan Foster
2 days ago
The gentleman was extremely helpful
The gentleman was extremely helpful. Very impressed with the service.
Elinor
2 days ago
Always great customer service
Always great customer service , not having to wait forever to speak to knowledgeable and helpful staff.
customer
2 days ago
Very friendly and helpful advisor
Very friendly and helpful advisor. 10/10!
customer
2 days ago
Very good service on the phone today with Aerial Direct
I spoke on the phone to Aeriel Direct this morning with a member of staff called Jasmine in order to resolve an issue with my mobile phone contact and account. She was very helpful, professional and knowledgable and was able to quickly re-assure me and resolve the problem. Very good service indeed. Thank you.
customer
2 days ago
The call was answered within 30…
The call was answered within 30 seconds. The adviser was supportive and helpful
Mrs Louise Solden
2 days ago
I am entrapped in a Contract that I am…
I am entrapped in a Contract that I am unable to cancel for over 16 months. I rang for advice , and although nothing could be done to quash the situation , the call handler was very helpful and friendly, explained what I must do in detail.
Mr. Paul Guard
3 days ago
